Return & Refund

Thank you for shopping with DealHive. We want you to love your purchase, but if you’re not fully satisfied, we’re here to help.

Returns

We offer a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must:

  • Be in the same condition that you received it.
  • Be unworn/unused, with tags, and in its original packaging.
  • Include the receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us at aspglobex@gmail.com.
Once your return request is approved, we will provide you with a return shipping label and detailed instructions.

Please send returns to the following address:
B 604, Ganga Osian Park, S No. 25/1+2, Katraj, Pune, Maharashtra, India, 411046 

⚠️ Items sent back to us without first requesting a return will not be accepted.

For any questions, you can always reach us at aspglobex@gmail.com.

Damages & Issues

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or if you received the wrong item. We’ll work quickly to evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (e.g., food, flowers, plants)
  • Custom or personalized products
  • Personal care goods (e.g., beauty products)
  • Hazardous materials, flammable liquids, or gases

Additionally, we cannot accept returns on sale items or gift cards.

If you’re unsure about whether your item qualifies for a return, please contact us before making a request.

Exchanges

The fastest way to exchange a product is to return the item you have. Once your return is accepted, you can place a new order for the desired item.

Refunds

Once we’ve received and inspected your return, we’ll notify you of approval or rejection.

If approved:

  • Refunds will be issued to your original payment method within 10 business days.
  • Please note that your bank or credit card company may take additional time to process and post the refund.

If it has been more than 15 business days since your return was approved and you haven’t received your refund, please contact us at aspglobex@gmail.com.